Phone (502) 581-1961 · Fax  (502) 581-9832 ·  e-mail  office@just-solutions.org

Neighborhood Conflict Resolution


Through partnerships with Louisville Metro Council Members, Just Solutions works with neighbors who are having a dispute, or with neighborhood/homeowner/condo associations that need assistance.  Services include consultation, coaching, strategic planning, facilitation, and mediation. 

For further information or to refer a case, contact:  

Just Solutions at 502/581-1961 or jjernigan@just-solutions.org;

or contact your Metro Councilperson at                            http://www.louisvilleky.gov/MetroCouncil/ 


Mediation Services

Mediation is a process in which a neutral person or persons facilitate communication and negotiations between disputing parties to assist them in reaching a mutually acceptable agreement, a reconciliation, or a better understanding of each participants' interests, needs, values and options.

  • Just Solutions provides co-mediators to ensure gender and diversity balance at no extra cost to you.
  • All mediators have a minimum of 24 hours of mediation training.
  • We use a sliding fee scale for divorce and child custody cases.
  • Our mediators represent a broad spectrum of work experiences—law, business, counseling/therapy, human resource management, government, social work and education.
  • Just Solutions mediators focus on providing parties with process expertise (as opposed to case evaluation). This approach allocates a significant amount of responsibility to the parties for identifying desired outcomes and developing options for achieving those outcomes, with the mediator being used as a sounding board and "reality tester."

Divorce and Child Custody Mediation


We mediate cases referred from:

  • Jefferson Family Court 

  • self-referred parties who do and do not have attorneys

Mediation can be a particularly useful process for families who are separating their lives yet want to be in control of the decisions regarding their families. Issues regarding parenting time (custody/visitation), child support, property (personal/real), maintenance, education, healthcare, debt/finances and grandparents, are appropriate to discuss in mediation both prior to and after a divorce.


Commercial Mediation


We mediate cases from:

  • Kentucky and Indiana Courts

  • self-referred parties who do and do not have attorneys

Just Solutions provides mediation services in the following areas:


-Employment                               -Nursing home

-Business and consumer           -Wills and estates

-ADA                                            -Intra/Inter-organizational   

-Landlord/tenant                          -Congregational

-Property/development               -Neighborhood

-Healthcare                                  -School


Dependency/Permanency Mediation

Issues that are appropriate for this program include:

Behavior Issues Educational Neglect Safety
Beyond Control Termination of Parental Rights Parental Relationships
Communication Hygiene (particularly as related
Discipline Parenting Issues  to the children)
Financial Issues Physical Abuse Truancy (middle and  high school)



Parties who may participate in Dependency/Permanency mediation cases include parents, children, extended family members, family friends, guardians ad litem, investigators/social workers, school counselors, teachers, family resource and youth services center coordinators and therapeutic counselors.

THIS PROGRAM BEGAN IN 1997 through a grant from the Edna McConnell Clark Foundation and was developed in collaboration with Jefferson County Family Court and Child Protective Services (CPS).  This program has been funded through the Cabinet for Health and Family Services via the Administrative Office of the Court's Division of Family Court and Mediation Services.


Overview of Programs

 Neighborhood Conflict Resolution 

 • Divorcé and Child Custody Mediation 
Commercial Mediation 

Dependency/Permanency Mediation 

Facilitation Services 
Coaching for Effective Communication 



Facilitation Services

Just Solutions provides facilitators for organizations, businesses and religious groups to assist them with:

  • strategic planning

  • organizational development

  • decision making

  • conflict resolution


Coaching for Effective Communication

Just Solutions’ coaching service helps individuals improve their communication skills through one-on-one, confidential sessions.  Each session lasts an hour and a half, and most clients experience significant improvement in 4-5 sessions.   Our coaching consists of instruction and feedback that relate directly to the client’s real-world challenges.  The employer receives a brief progress report after each session.  Topics can include:

  • Listening skills

  • Assertiveness skills

  • Dealing with difficult people

  • Motivating employees

  • Responding to supervisors

  • Dealing with conflict

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